Privacy Policy
Last updated: 30 October 2026
This Privacy Policy describes how Nibetaus ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at nibetaus.com and any related services, workshops, or learning tools we provide (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register an account, enrol in a workshop, complete exercises, submit feedback, or contact us. This may include:
- Full name and display name
- Email address
- Password (stored in hashed form)
- Billing and payment details processed through our payment providers
- Profile information and preferences you choose to add
- Content you submit as part of assignments, exercises, or collaborative activities
- Communications you send to our support team
1.2 Information Collected Automatically
When you use the Service, certain technical data is collected automatically, including:
- IP address and approximate geographic location derived from it
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms used to reach our site
- Session timestamps and interaction logs
1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to operate the Service, remember your preferences, analyse usage patterns, and deliver a consistent experience. You can control cookie behaviour through your browser settings, though disabling certain cookies may affect functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Creating and managing your account and verifying your identity
- Delivering workshop content, assignments, and interactive features
- Processing payments and issuing receipts or certificates
- Tracking your progress and personalising your learning experience
- Responding to support requests and resolving disputes
- Sending transactional communications such as enrolment confirmations and password resets
- Sending service updates, educational newsletters, or promotional messages where you have given consent or where permitted by applicable law
- Analysing usage trends to improve the Service and develop new features
- Detecting, investigating, and preventing fraudulent or unauthorised activity
- Complying with legal obligations
3. Legal Bases for Processing
We process your personal information on the following grounds:
- Contract performance: processing necessary to deliver the Service you have enrolled in or requested
- Legitimate interests: improving the Service, maintaining security, and communicating relevant updates, balanced against your rights
- Consent: where you have explicitly agreed, such as for marketing communications
- Legal obligation: where we are required to retain or disclose data by law
4. Sharing of Information
4.1 Service Providers
We engage trusted third-party companies to help us operate the Service. These providers may access your data only to perform specific tasks on our behalf and are contractually required to protect it. Categories of providers include hosting and infrastructure, payment processing, email delivery, analytics, and customer support tooling.
4.2 Other Users
Certain features of the Service are collaborative. Content you post in shared workspaces, discussion areas, or group exercises may be visible to other enrolled participants. Review the visibility settings for each activity before submitting.
4.3 Business Transfers
If we are involved in a merger, acquisition, asset sale, or reorganisation, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
4.4 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.5 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, researchers, or the public for reporting and analytical purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymise your data within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes such as resolving disputes or enforcing agreements.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission, access controls, and regular security reviews. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to notify us immediately if you suspect any unauthorised use of your account.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to certain exceptions
- Object to or restrict certain processing activities
- Receive a copy of your data in a portable, machine-readable format
- Withdraw consent at any time where processing is based on consent
- Opt out of marketing communications by following the unsubscribe link in any email or by contacting us directly
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
8. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information without appropriate consent, please contact us and we will take steps to delete that information promptly.
9. Third-Party Links
The Service may contain links to external websites or resources not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the content or privacy practices of third parties.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. We take steps to ensure that such transfers comply with applicable data protection requirements and that your information receives an adequate level of protection wherever it is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Service. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Nibetaus
- Address: 127 Creek St, Brisbane City QLD 4000, Australia
- Email: support@nibetaus.com
- Phone: +61 2 9729 3366
- Website: nibetaus.com